If you order and pay before 4pm on business days, your delivery will be shipped that same day. You will receive an e-mail with a Track & Trace number which allows you to track your shipment on www.tracktrace.nl.
Ordered and paid before 4pm = Shipped that same day!
PostNL delivers your order within 24 hours, but delays can occur unfortunately. When nobody is present at the delivery address, the postal worker will try again on the next day. If theres nobody there again, you can pick up your order at the local post office near you. You will receive a notice about this in your mail box. Please remember that the delivery times of the parcel service differ from those of the regular mail .
Lash eXtend is not responsible for any delays that occur at PostNL.
While completing your order, you can choose wether you pick it up yourself. You can do this at the following address:
Lash eXtend Showroom & Course location
3751 LK Bunschoten-Spakenburg
If you decide to choose this option, we will contact you right after weve received your order to schedule an appointment. We try to make your order available on the very same day. You can pay for the order in advance in our online shop or pay by cash or debitcard on-site when you come by.
If you return a shipment, the following terms apply:
Never return something just like that. Unannounced return parcels are refused.
Do you have any questions, or are some things unclear? Please dont hesitate to contact us.